Privacy Policy
Effective Date: 20/01/2026
Website: https://thefitfab.com/
Company Name: FitFab
Location: United Arab Emirates
At FitFab, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, request a quotation, or communicate with us regarding our gypsum works, gypsum partition works, and interior fit-out services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information when you contact us, submit a form, request a quotation, call us, message us, or communicate with us through our website or other channels.
The information we may collect includes:
- Full name
- Company name
- Email address
- Phone number
- Project location
- Project details and requirements
- Drawings, images, documents, or specifications you share with us
- Billing or payment-related information, where applicable
- Any other information you choose to provide
We may also collect basic technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Referring website
- Website usage data
2. How We Use Your Information
FitFab may use your information to:
- Respond to your inquiries
- Prepare quotations, estimates, and proposals
- Arrange site visits or project consultations
- Provide gypsum works, gypsum partition, and fit-out related services
- Communicate about project requirements, timelines, materials, and approvals
- Process payments, invoices, and project documentation
- Improve our website, services, and customer experience
- Maintain business records
- Send service-related updates
- Comply with legal, regulatory, accounting, or contractual obligations
We do not sell your personal information to third parties.
3. Project Information and Documents
If you share project drawings, site photos, plans, specifications, measurements, or other documents with FitFab, we will use them only for purposes related to reviewing, quoting, planning, managing, or executing your project.
We take reasonable steps to protect project-related information, especially where it involves private properties, commercial spaces, confidential layouts, or client-sensitive details.
4. Sharing of Information
We may share your information only when reasonably necessary for business, service, legal, or operational purposes.
This may include sharing information with:
- Employees, site teams, supervisors, or project managers
- Suppliers, subcontractors, or service providers
- Payment processors or accounting service providers
- IT, website hosting, or communication service providers
- Delivery, logistics, or transport partners
- Government authorities, regulators, courts, or legal advisers, where required by law
We only share information that is necessary for the relevant purpose.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, and enhance user experience.
Cookies may help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Understand which pages are most useful to visitors
- Support marketing or advertising activities, where applicable
You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not function properly if cookies are disabled.
6. Marketing Communications
If you provide your contact details, we may contact you about our services, offers, updates, or project-related information. You may request to stop receiving marketing communications at any time by contacting us.
We will still be able to send you important service-related or project-related communications where necessary.
7. Data Storage and Security
We take reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email, or online communication system can be guaranteed to be completely secure. You share information with us at your own risk.
8. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including business records, project management, legal compliance, accounting, warranty, dispute resolution, and contractual obligations.
When information is no longer required, we may securely delete, archive, or anonymize it.
9. Your Rights
Subject to applicable UAE laws, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Update your contact details
- Request deletion of your personal information, where legally permitted
- Withdraw consent for certain uses of your information
- Object to certain processing activities, where applicable
To make a privacy-related request, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites, social media pages, maps, payment platforms, or other external services.
FitFab is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before submitting personal information.
11. Children’s Privacy
Our website and services are intended for business clients, property owners, contractors, developers, and adult users. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
12. International Transfers
As part of our business operations, your information may be stored or processed using service providers located inside or outside the UAE. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy requirements.
13. Legal Compliance
We may use, retain, or disclose your information where necessary to comply with applicable laws, regulations, court orders, government requests, contractual obligations, tax requirements, accounting rules, or legal proceedings.
14. Updates to This Privacy Policy
FitFab may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us:
FitFab
Website: https://thefitfab.com/
Email: info@thefitfab.com
Phone: +971 52 211 0766
Address: Office 233, Al Qusais Industrial Area 1, Dubai
